NO GUESS WORK, JUST GREAT GIFTS
We happily ship to (almost) all countries worldwide! Unfortunately, we do not currently ship to the following countries: Turkey, Democratic Republic of Congo, Cote D’Ivoire, Cuba, Iran, Vietnam, Guatemala, North Korea, the Crimean region of Ukraine, Sudan and Syria.
All international orders are subject to customs and duty fees as defined by the country of import. Customs and duty fees are not included in your HWAG order and/or shipping total. HWAG is not responsible for fees associated with import. All fees must be paid by the parcel recipient.
Most items (Apparel, Books, Drink ware) will be complete and ready for shipment (ship date) in approximately 3-4 business days. During the holidays, or sales production timelines are extended to 4-6 business days.
CUSTOM ORDERS: Processing time for custom orders is 3-5 weeks. Custom orders are done on a first come first served basis and orders placed during a sale or high volume times (ex. holidays) will have an extended processing time.
Processing time for custom orders that include more than one item may also be extended due to each item having to be made individually.
All custom orders receive email status updates during production time.
Due to our current workload we do not accept any rushed orders.
You do have the option to have your order shipped express or overnight AFTER your order is done processing.
Our Custom Jewelry is 10-14k gold plated.
We also have solid gold rings and Nickel/lead free costume jewelry on our website.
You can find information on individual products in their product descriptions.