Hey Hustle Honies,
To those who know our brand, know we champion truth, and transparency. COVID-19 has disrupted the market across the world, and many of you are/were uncertain as to how it's impact affects your orders and our products/processing.
All delayed orders of Candy Custom Bamboos are being refunded due to a issue with faulty bamboos.
All other current orders are still processing within our normal 3-5 week processing time and we are happy to say that we are not experiencing any major delays with any of our other products. We will definitely keep you all updated in the event that this changes.
[UPDATE 3/21]: SOME OF OUR PRODUCTS ARE TEMPORARILY UNAVAILABLE DUE TO THE COVID-19 OUTBREAK IN NYC. ALL EXISTING ORDERS MAY HAVE A 5 DAY DELAY WITH PROCESSING. ALL PRODUCTS THAT ARE CURRENTLY AVAILABLE WILL STILL BE SHIPPING WITHIN OUR NORMAL PROCESSING TIME
Proper hygiene during processing and shipping has always been top priority, and continues to be with our manufacturing and our packaging. Your health is top priority and we are following to the minute, guidance from WHO, CDC, and public health agencies throughout.
We remain committed to providing not only high quality custom jewelry and accessories, but also ensuring the promotion and protection of everyones well being during this time.
Our safety measures are outlined below:
- Continued regular disinfecting high contact areas, work spaces, and tools with hospital grade cleansers and disinfectants.
- Continued use of anti-microbial soap.
- Wearing a face mask and gloves while packaging.
Our hearts go out to those affected by this unprecedented event, and we sincerely appreciate public health workers on the frontline, which some of our customers are, we THANK YOU for your tireless efforts in healing our communities.
We thank you so much for your support and your loyalty to our brand during this time.
Owner and CEO, Hustle With A Goal