PLEASE NOTE: YOUR PACKAGE MAY BE SHIPPED SEPARATELY IF IT CONTAINS A COMBINATION OF PRODUCTS. IN THE EVENT THAT THIS HAPPENS YOU WILL RECEIVE TWO DIFFERENT TRACKING NUMBERS.
All items are shipped via US Postal Service, UPS, or FedEx. H.W.A.G reserves the right to select an alternate carrier or shipping method (different from the carrier selected by you at checkout) so long as it does not result in an additional charge to you the customer, or result in the order being delayed beyond the parameters set forth below. *You will ALWAYS receive a tracking number
USPS First Class Shipping: $8.00 (Orders over $50 ship free) | 5-7 Business days and does not include insurance or signature. If you live in a high risk area, would like your package insured, or would like signature required please choose priority shipping at checkout.
USPS Priority Shipping w/ Signature: $10 | 2-3 Business days and includes insurance and signature required.
USPS Priority Mail Express: $27 | 1 business day AFTER processing. EXPRESS SHIPPING DOES NOT EXPEDITE ANY ORDERS PROCESSING TIME. PLEASE READ BELOW FOR ALL PRODUCTS PROCESSING TIME.
INTERNATIONAL SHIPPING: $15
We charge different rates for international orders. We use USPS for a 5-15 business day delivery time once the order has been shipped (shipping time varies per destination). Please note that this does not include customs processing delays.
INTERNATIONAL TAXES AND CUSTOMS CHARGES
International customers may be required to pay sales tax, duty and/or Customs charges. All Taxes and customs charges are the responsibility of the customer and are not included in the cost of the order or shipping charge. Taxes and customs charges differ depending on the country and state of the shipping address. We suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that are relevant to you. HUSTLE WITH A GOAL is not responsible for any additional taxes and customs charges that are requested during the shipment of your order.
WE ARE NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES OR PACKAGES DELAYED IN TRANSIT. BEING THAT WE HAVE MULTIPLE SHIPPING OPTIONS AVAILIBLE IT IS THE CUSTOMERS RESPONSIBILITY TO PURCHASE SIGNATURE REQUIRED OR INSURED SHIPPING.
Most items (Apparel, Books, Drink ware) will be complete and ready for shipment (ship date) in approximately 3-4 business days. During the holidays, or sales production timelines are extended to 4-6 business days.
CUSTOM ORDERS: Processing time for custom orders is 3-6 weeks. Custom orders are done on a first come first served basis and orders placed during a sale or high volume times (ex. holidays) will have an extended processing time. *In the unlikely event of a delay, we will inform you by e-mail or phone. Processing time for custom orders that include more than one item may also be extended due to each item having to be made individually.
All custom orders receive email status updates during production time.